Welcome to Methow Valley Lavender. The Website and services are provided by Methow Valley Lavender, LLC (“MethowValleyLavender.com”, “we” “us” or “our”). These terms and conditions (these “Terms and Conditions”) govern your (“you” or “your”) access to and use of Methow Valley Lavender website (the “Website”) and all services provided by Methow Valley Lavender via the Website including without limitation our products (collectively, the “Services”).

Methow Valley Lavender provides lavender products. Access to the Website, use of the Services, and purchase of the Products is subject to these Terms and Conditions and Methow Valley Lavender’s Privacy Policy. We may terminate your account, without notice, for conduct we believe violates these Terms and Conditions or our policies, is harmful to our business interests, or for an inactive account.

For questions about returns, refunds, order cancellations, and lost/stolen packages, please see our Return, Exchange & Refund Policy.

Acceptance of Terms

By using our Website or purchasing our Services, you indicate your unconditional acceptance of the following Terms and Conditions. Please read them carefully, as they may have changed since your last visit.

Scope of Service

Methow Valley Lavender maintains this Website as a service to the user community that visits the Website subject to these Terms and Conditions. You are responsible for obtaining any equipment and Internet service necessary to access our Website and for paying any fees for the equipment and service you select. We may alter, suspend, or discontinue this Website or the Services in whole or in part, at any time and for any reason, without notice. The Website may also periodically become unavailable due to maintenance or malfunction of computer equipment or for other reasons. Use of the Website is limited to individuals who are over 18 years of age, and we reserve the right to require verification of age prior to the acceptance of any orders from you.

Website Content

The term “Content” means all information, text, images, data, links, software, or other material accessible through the Website or Services, whether created by us or provided by another person for display on the Website or through the Services.

The Content may contain typographical errors, other inadvertent errors, or inaccuracies. We reserve the right to make changes to document names and content, descriptions or specifications of products or services, or other information without obligation to issue any notice of such changes.

You may view, copy, download, and print Content that is available on this website or through the Services, subject to the following conditions:

  • The Content may be used solely for internal informational purposes. No part of this website or its Content may be reproduced or transmitted in any form, by any means, electronic or mechanical, including photocopying and recording for any other purpose.
  • The Content may not be modified.
  • Copyright, trademark, and other proprietary notices may not be removed.
  • Nothing contained on this Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use this Website or any Content displayed on this Website, through the use of framing or otherwise, except: (a) as expressly permitted by these terms of use; or (b) with our prior written permission or the permission of such third party that may own the trademark or copyright of material displayed on this Website.

We are not responsible or liable for the conduct of users or for any views, opinions, and statements expressed in Content submitted for public display through our Website, such as through an online discussion forum. We do not prescreen information posted to online discussion forums or chat rooms, if any. With respect to such forums, we are acting as a passive conduit for such distribution and are not responsible for Content. Any opinions, advice, statements, services, offers, or other information in Content expressed or made available by users of an online discussion forum are those of the respective author(s) or distributor(s) and not of Methow Valley Lavender. You are solely responsible for ensuring that any Content which you submit to this Website is not provided in violation of any copyright, trade secret, or other intellectual property rights of another person or entity, and you shall be solely liable for any damages resulting from any infringement of copyrights, trade secret, or other intellectual property rights, or any other harm resulting from your uploading, posting or submission of Content to this Website.

Registration and Membership; Product Sales

In order to purchase Methow Valley Lavender packages, you must register as a member on our Website. You will be prompted to create an account at checkout by providing a valid email address and password to create your login profile. You also can create a login profile by registering on the My Account page. As a Methow Valley Lavender member, all information that you provide to Methow Valley Lavender (including, but not limited to, your credit card information), is subject to Methow Valley Lavender’s Privacy Policy. You are responsible for keeping your registration information up to date through the account page on the Website. You are solely responsible for protecting your login and password from unauthorized use, and you are responsible for all activity that occurs on your account (including, without limitation, all financial obligations). You agree to notify us immediately if you believe that your login or password has been or may be used without your permission so that appropriate action can be taken. We are not responsible for losses or damage caused by your failure to safeguard your login and password.

As a registered user of Methow Valley Lavender, you agree to receive emails promoting any special offer(s), including third-party offers. We may from time to time send you our monthly newsletter. You may opt-out from receiving special promotions or our newsletter by selecting to unsubscribe as may be provided in the applicable e-mail correspondence.

Billing and Payment

The price of the Services and/or goods is payable in full before delivery. We accept the following credit cards at this time: Visa, MasterCard, American Express, or Discover. We reserve the right to add or delete specific credit card payment options from time to time, at our discretion. You will be charged upon ordering your products.

We use a third-party payment service in lieu of directly processing your credit card information. By submitting your credit card information, you grant Methow Valley Lavender the right to store and process your information with the third-party payment service, and you agree that Methow Valley Lavender will not be responsible for any failures of any such third-party payment service to adequately protect such information. All financial matters regarding your information are subject to the conditions of the third-party payment service provider’s terms of service; the current version is located here: https://wordpress.com/tos/

You acknowledge that we may change the third-party payment service from time to time, at our discretion, and transfer your information to another service provider that encrypts your information using secure socket layer technology (SSL) or other comparable security technology.

Shipping and Risk of Loss

Unless otherwise indicated at the time of your purchase, shipping and handling fees are not included with your order. Shipping dates and/or arrival times are only estimates, and we will not be responsible or liable under any circumstances for either delayed or late deliveries.

Lost or Stolen Packages

Methow Valley Lavender is not responsible for lost or stolen packages confirmed to be delivered to the address provided by the customer, nor for orders that are misdelivered by the carrier. Methow Valley Lavender will provide all necessary information to aid the customer in carrier investigation, including tracking information, delivery confirmation information, and shipping carrier information.

Local Taxes

You agree that you will be solely responsible for paying all applicable taxes related to all Purchases you make through our Services.

International Access

This Website may be accessed from countries other than the United States. At this time, Methow Valley Lavender is only available for shipment within the United States.

Limitation of Liability

IN NO EVENT SHALL METHOW VALLEY LAVENDER OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AFFILIATES BE LIABLE TO ANY USER OF THIS WEBSITE OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, LOSS OF USE, OR COSTS OF OBTAINING SUBSTITUTE GOODS OR SERVICES) ARISING OUT OF THE USE, INABILITY TO USE, UNAUTHORIZED ACCESS TO OR USE OR MISUSE OF THE PRODUCTS OR THE WEBSITE OR ANY INFORMATION CONTAINED THEREON, WHETHER BASED UPON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.

YOU AGREE METHOW VALLEY LAVENDER’S TOTAL CUMULATIVE LIABILITY IN CONNECTION WITH THESE TERMS AND CONDITIONS, THE WEBSITE, THE CONTENT, OR ANY PRODUCT OR SERVICES WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE AMOUNT YOU PAID TO METHOW VALLEY LAVENDER IN YOUR LAST TRANSACTION.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Indemnification

By using this Website, our Services, or supplied Products, you agree to indemnify, hold harmless, and defend Methow Valley Lavender from any claims, damages, losses, liabilities, and all costs and expenses of defense, including but not limited to, attorneys’ fees, resulting directly or indirectly from a claim by a third party that arises in connection with use of this Website, the Services and/or the Products by you or any other person accessing the Website using your member login account.

Content Submitted by Users

Accuracy: You may use this Website (but not purchase our Services) without volunteering personally identifiable information. Please refer to our Privacy Policy for additional information on our practices for handling personally identifiable information. However, if you choose to provide information to register for or participate in a service, event, or promotion on this Website or to use our Services, you agree that you will provide accurate, complete, and up-to-date information as requested on the screens that collect information from you.

Monitoring: We have the right, but not the obligation, to monitor Content submitted to our Website through an online discussion forum, to determine compliance with these Terms and Conditions and any other applicable rules that we may establish. We have the right in our sole discretion to edit or remove any material submitted to or posted in any online discussion forum or chat room provided through this Website. Without limiting the foregoing, we have the right to remove any material that Methow Valley Lavender, in its sole discretion, finds to be in violation of these Terms and Conditions or otherwise objectionable, and you are solely responsible for the Content that you post to this Website.

Prohibited Content

By accessing our Website, online discussion forum, or other service provided through our Website, you agree to abide by the following standards of conduct. You agree that you will not, and will not authorize or facilitate any attempt by another person to use our Website or any related chat room or online discussion forum to:

  • Transmit any Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, offensive, obscene, pornographic, lewd, lascivious, or otherwise objectionable, as determined by Methow Valley Lavender.
  • Use a name or language that Methow Valley Lavender, in its sole discretion, deems offensive.
  • Post defamatory statements.
  • Post hateful or racially or ethnically objectionable Content.
  • Post Content that infringes another’s copyright, trademark, or trade secret.
  • Post unsolicited advertising or unlawfully promote products or services.
  • Harass, threaten, or intentionally embarrass or cause distress to another person or entity.
  • Impersonate another person.
  • Promote, solicit, or participate in any multi-level marketing or pyramid schemes.
  • Exploit children under 18 years of age.
  • Engage in disruptive activity such as sending multiple messages in an effort to monopolize the forum.
  • Introduce viruses, worms, Trojan horses, and/or harmful code to the Website.
  • Obtain unauthorized access to any computer system through the Website.
  • Invade the privacy of any person, including but not limited to posting personally identifying or otherwise private information about a person without their consent (or their parent’s consent in the case of a child under 13 years of age).
  • Solicit personal information from children under 13 years of age.
  • Violate any federal, state, local, or international law or regulation.
  • Encourage conduct that would constitute a criminal or civil offense.

Submitted Content

Methow Valley Lavender does not claim ownership of any materials you make available through the Website. By submitting or posting any materials or content on the Site, you grant Methow Valley Lavender a perpetual, irrevocable, non-terminable, worldwide, royalty-free, and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such materials or any part of such materials. You hereby represent, warrant, and covenant that any materials you provide do not include anything (including, but not limited to, text, images, music, or video) to which you do not have the full right to grant Methow Valley Lavender the license specified above. You further represent, warrant, and covenant that any materials you provide will not contain libelous or otherwise unlawful, abusive, or obscene material. Methow Valley Lavender will be entitled to use any content submitted by you without incurring obligations of confidentiality, attribution, or compensation to you.

Third-Party Websites

Our Site may provide, or third parties may provide, links or other access to other sites and resources on the Internet. Methow Valley Lavender has no control over such sites and resources and Methow Valley Lavender is not responsible for and does not endorse such sites and resources. You further acknowledge and agree that Methow Valley Lavender will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, events, goods, or services available on or through any such site or resource. Any dealings you have with third parties found while using our Services are between you and the third party, and you agree that Methow Valley Lavender is not liable for any loss or claim that you may have against any such third party.

Jurisdictional Issues

We make no representation that information on this Website, or the Products or Services we provide, are appropriate or available for use outside the United States. Those who choose to access this Website from outside the United States do so on their own initiative and at their own risk and are responsible for compliance with applicable local laws.

Termination

We may terminate any user’s access to our Website or Services, including access to any online discussion forum, in our sole discretion, for any reason and at any time, with or without prior notice. It is our policy to terminate users who violate these terms and conditions, as deemed appropriate in our sole discretion. You agree that we are not liable to you or any third party for any termination of your access to our Website or Services.

Enforcement

These Terms of Service constitute the entire agreement between you and Methow Valley Lavender relating to this subject matter, and govern your use of our Site or our Services, superseding any prior agreements between you and Methow Valley Lavender with respect to our Site or our Services. These Terms of Service (including all Services, Products, your use of the Website, and any dispute arising therefrom) will be governed by the laws of the State of Washington and the United States of America, notwithstanding any principles of conflicts of law. All disputes shall be finally resolved by binding arbitration conducted in the English language in Carlton, Wash., under the commercial arbitration rules of the American Arbitration Association. The parties shall bear equally the cost of the arbitration (except that the prevailing party shall be entitled to an award of reasonable attorneys’ fees incurred in connection with the arbitration in such an amount as may be determined by the arbitrator). All decisions of the arbitrator shall be final and binding on both parties and enforceable in any court of competent jurisdiction. Notwithstanding the foregoing, we shall be entitled to seek injunctive relief, security, or other equitable remedies from federal and state courts located in Carlton, Wash., or any other court of competent jurisdiction.

Severability

If any part of these Terms and Conditions is held to be unlawful, void, or unenforceable, that part will be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Entire Agreement

These Terms and Conditions constitute the entire agreement between the parties relating to the subject matter herein. We may, at our sole discretion and without notice, revise these terms at any time by updating this posting.

Additional Information

If you have any questions about these Terms and Conditions, please contact us.